Delivery

Delivery information

All orders are dispatched from our office based in Middle Aston, Oxfordshire via Royal Mail or courier. Please contact us if you have any issues or questions with a delivery/order that you have or wish to place. We make every effort to dispatch all orders within 1 working day to get your order to you as quickly as possible. We will always try to contact you via telephone or email if there will be any delays with items/orders.

 

Orders placed over £50.00 will receive free standard 2nd class delivery. There are exceptions on some products with excessive weight or size restrictions. More information can be found in the descriptions of these products.

Delivery instructions

Any instructions to locate your property can be noted in the comments box at checkout.

Christmas Delivery

For guaranteed Christmas delivery, please place your order by 16th December 2025.

As we are a small team and our couriers get very busy over the festive period, orders may take longer than usual. Although we can post up until 23rd December, please be aware that you will most likely receive your order after Christmas. Any orders placed after the 23rd will be dispatched from 29th December onwards. Please keep this in mind when selecting your delivery option.

Shipping options

Shipping option How long will it take? Cost Info

Tracked24

1-2 working days
£5.50
Tracked24 Royal Mail shipping

Tracked48

3-5 working days
£4.50
Tracked48 Royal Mail shipping, free for all orders over £50

Next day delivery & Large/heavy parcel

Next day 7am-8pm

Order by 2pm
£7.50
Sun to Thurs order by 2pm for next day delivery

Studio pick-up

From same day
Free
In-person collection from the studio in Middle Aston, Mon to Fri

Any issues with delivery must be reported within 14 days, as we may not be able to assist after this time.