If you wish to return an order made with us please contact us on 01869 349020 or by email on firstname.lastname@example.org quoting your order number and full name.
Returns can be made up until 30 days from receiving your order, please try to return your order as early as possible to avoid missing the 30 day period. Please be aware that return postage costs must be covered by yourselves unless you have received an incorrect or faulty item- if this has been agreed by us we will cover your return postage costs. We ask you to please return the unwanted items to us in the original packaging, unused and in a re-saleable condition. Please note we suggest all returns should be made by either a courier or Royal Mail and should be sent using a recorded service that requires a signature. We cannot be held responsible for goods damaged or lost in the return shipment. Please obtain proof of posting.
We try our hardest to ensure all goods dispatched by us are in perfect condition, but sometimes during transit items can get damaged or an incorrect item can get sent out. If you receive a damaged or incorrect item we will send you a replacement free of charge, or offer a refund for the item(s).
Before you make a return: Please contact us on 01869 349020 / email@example.com and speak to us. If it has been discussed that the best course of action is to return the item(s), please make your return to:
The Indian Block Print Co.
Unit 2 Lakeside Farm Business Park